How we99 collects, uses, and protects your personal information — every detail explained with full transparency.
We99 (we99.ng) is an online gaming platform built for users in Bangladesh. We believe your personal information belongs to you — and keeping it safe is our responsibility.
This Privacy Policy details what information we99 collects, why we collect it, how it is used, and the circumstances under which it may be shared with third parties. Our goal is for you to use the platform with full awareness.
By creating an account or using the site, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.
This policy is written in English for the convenience of our users in Bangladesh, in language that is as simple and clear as possible.
We99 collects different types of information to deliver its services. A breakdown by category is provided below:
We99 never stores your full password, full bank account number, or card CVV. All sensitive data is protected with industry-standard encryption.
We99 uses the information it collects for the following purposes:
| Purpose | Description | Type of Data |
|---|---|---|
| Account Management | Login verification and profile management | Registration Details |
| Payment Processing | Processing deposits and withdrawals | Transaction Information |
| Security | Detecting fraud and unauthorized access | Technical Data |
| Customer Support | Issue Resolution & Support | Contact Information |
| Personalization | Displaying Personalized Games & Offers | Gaming Activity |
| Legal Obligations | Meeting Regulatory Requirements | All Applicable Data |
We99 never sells or rents your personal information to third parties for marketing purposes.
Cookies are used on the we99 website and app. These are small text files stored on your browser or device.
You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.
We99 uses industry-leading security technology to protect your data:
If you suspect unauthorized access to your account, change your password immediately and notify the we99 support team.
You have several important rights over your personal information at we99:
You can request to know what information we99 holds about you.
You may request a correction if any of your information is inaccurate.
You can request that certain data be deleted after your account is closed.
You may object to the use of your data for specific purposes.
The right to receive a copy of your data in a structured format.
You have the right to opt out of marketing communications.
To exercise any of these rights, please contact our data protection team. We aim to respond within 30 business days.
We99 is strictly an adults-only (18+) platform. We do not knowingly collect or store information from anyone under 18.
If a parent or guardian believes their child's information has been registered on we99 by mistake, please contact us immediately. We will promptly delete the data and close the account.
Anyone under 18 is strictly prohibited from participating on we99. We enforce a zero-tolerance policy on age verification.
We99 does not retain your data longer than necessary. General guidelines are outlined below:
We may update this Privacy Policy from time to time. If significant changes are made, users will be notified by email or via an in-platform notification.
The date of each revision will be noted at the top of this page. Continued use of the platform after any changes will be considered acceptance of the updated policy.
Contact us for any questions about this Privacy Policy, to exercise your rights, or to submit a complaint:
Data Protection Contact:
Email: [email protected]
General support: [email protected]
Live Chat: available after logging in to the platform
Response time: 5–10 business days
For more information, visit our Terms and Conditions and FAQ Page View.
6 ways we99 protects your privacy
All your personal data is stored with AES-256 encryption — the same standard used by banking and government systems.
We99 never sells, rents, or trades your personal information to third parties. Your data is used solely to provide our services.
Only specific, authorized we99 staff can access your information. Every access is logged and monitored.
We are transparent about what data we collect and why. we99 does not want — and does not collect — any information beyond what is necessary.
You can request to view, correct, or delete your information at any time. we99 respects these rights.
Third-party security experts regularly audit we99's systems to ensure your data remains protected at all times.
Your information is protected to the highest standard at we99. Register today and game with complete peace of mind.